77r7 Privacy Policy

This Privacy Policy ("Policy") is issued by 77r7 ("the Platform", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with the 77r7 online casino and sports betting platform, accessible at https://77r7.net. This Policy governs data processing activities relating to players located in Bangladesh and describes our practices in accordance with internationally recognised data protection principles.

This Policy applies to all 77r7 services including but not limited to: account registration and management, casino game play, cricket and sports betting, bonus and promotion participation, payment processing via BDT methods (bKash, Nagad, Rocket, Upay, bank transfer, and card payments), customer support interactions, and use of the 77r7 website on any device or browser.

By registering a 77r7 account, logging into an existing account, or otherwise using the 77r7 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with the terms of this Policy, you must discontinue use of the platform immediately and contact [email protected] to request account closure.

77r7 collects personal data only to the extent necessary to provide a safe, fair, and legally compliant platform. The categories of data we collect are described below:

Registration & Identity Data

When you create a 77r7 account, we collect your full legal name, date of birth, email address, and the mobile number associated with your preferred BDT payment method. This data is required to verify your identity, confirm your age (18+ only), and create a unique player profile.

KYC & Verification Documents

To comply with our Know Your Customer (KYC) obligations and prevent fraud, 77r7 may request copies of the following documents at any stage of your use of the platform:

• National Identity Card (NID) issued by the Bangladesh Election Commission;
• Valid passport (biographical data page);
• Proof of residential address (e.g., utility bill, bank statement dated within 90 days);
• Proof of payment method ownership (e.g., screenshot of your bKash, Nagad, or Rocket account confirming the registered name and number).

Financial & Transaction Data

We record all deposit and withdrawal transactions conducted on the 77r7 platform, including transaction amounts in BDT (৳), timestamps, payment method type, and transaction reference numbers. We do not store raw card numbers, mobile banking PINs, or full wallet credentials on our servers.

Gaming & Betting Activity Data

We log your betting and gaming activity, including the games and betting markets accessed, wagers placed, game outcomes, bonus usage, session duration, and win/loss records. This data is used for account management, responsible gaming monitoring, and dispute resolution.

Technical & Device Data

When you access the 77r7 platform, we automatically collect technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, and session timestamps. This data helps us maintain platform security, diagnose technical issues, and detect suspicious access patterns.

Communications Data

When you contact 77r7's support team via email ([email protected]) or any in-platform messaging feature, we retain records of your communications, including the content of your messages, timestamps, and the nature of the query or complaint. These records are used for quality assurance and dispute resolution purposes.

77r7 uses the personal data we collect for the following specific purposes:

• Account Management: To create, maintain, and secure your 77r7 player account, process login requests, and manage account settings including responsible gaming preferences.
• Identity Verification: To confirm that you meet the 18+ age requirement and that your identity matches the payment methods registered on your account, in compliance with our KYC obligations.
• Payment Processing: To facilitate BDT deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and card payment methods, and to maintain an accurate transaction record for your account.
• Fraud Prevention & Security: To detect and investigate suspicious login attempts, unusual betting patterns, payment fraud, bonus abuse, and identity misrepresentation. 77r7 employs automated monitoring systems for this purpose.
• Responsible Gaming: To monitor player behaviour for indicators of problem gambling and to facilitate the application of deposit limits, session reminders, self-exclusion, and other responsible gaming tools upon request or where mandated by our duty of care.
• Customer Support: To respond to your queries, process complaints, investigate disputes, and provide assistance relating to account, payment, or gaming matters.
• Marketing Communications: To send you promotional offers, bonus notifications, and information about new games or features at 77r7 — but only where you have consented to receive such communications or where we have a legitimate interest in keeping you informed. You may opt out at any time.
• Platform Improvement: To analyse aggregated usage data (in anonymised form) to improve the performance, design, and game selection of the 77r7 platform.
• Legal Compliance: To fulfil any legal obligations including the retention of transaction records, cooperation with lawful requests from regulatory or law enforcement authorities, and reporting of suspicious financial activity as required by applicable anti-money laundering (AML) obligations.

77r7 processes your personal data under the following legal bases, depending on the nature and purpose of the processing activity:

Contractual Necessity

Processing your registration data, payment information, and gaming activity records is necessary to perform the contract between you and 77r7 (i.e., to provide you with access to the platform and its services). Without this processing, 77r7 cannot create your account, accept deposits, or pay out winnings.

Compliance with Legal Obligations

KYC verification, transaction record retention, and fraud and AML monitoring are carried out to comply with applicable legal and regulatory obligations. These processing activities are mandatory regardless of your preferences, and 77r7 cannot waive them upon request.

Legitimate Interests

Certain processing activities — such as security monitoring, device fingerprinting for fraud detection, and responsible gaming behaviour analysis — are carried out on the basis of 77r7's legitimate interest in maintaining a safe, fair, and sustainable platform. These activities are proportionate and do not override your fundamental privacy rights.

Consent

Where 77r7 relies on your consent as the legal basis for processing — primarily in connection with marketing communications and the use of non-essential cookies — you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal. To withdraw consent for marketing communications, please contact [email protected].

77r7 does not sell, rent, or trade your personal data to any third party for commercial marketing purposes. We share your data only in the specific circumstances described below:

Payment Service Providers

To process deposits and withdrawals, 77r7 shares necessary transaction data with your chosen payment service provider — bKash, Nagad, Rocket, Upay, or your bank (e.g., Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, City Bank). The data shared is limited to what is strictly required to complete the transaction and is governed by the respective provider's own privacy policy.

Game Technology Providers

The casino games and live dealer experiences available on the 77r7 platform are powered by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may process limited session and betting data as part of delivering their games. All such providers are contractually bound to maintain data confidentiality.

Fraud Prevention & Security Partners

77r7 works with trusted technology partners that provide fraud detection, identity verification, and cybersecurity services. These partners process data on our behalf under strict data processing agreements and are prohibited from using your data for any purpose other than those specified.

Legal & Regulatory Authorities

77r7 may disclose personal data to government bodies, law enforcement agencies, or financial intelligence units where required by applicable law, or where we have a good-faith belief that disclosure is necessary to prevent fraud, protect the safety of individuals, or respond to a lawful legal process. We will notify you of such disclosures where legally permissible.

The 77r7 platform uses cookies and similar tracking technologies to ensure that the website functions correctly, to maintain your session when logged in, and to gather anonymised analytics data that helps us improve the platform experience. A cookie is a small text file placed on your device by a website server, which is retrieved on subsequent visits.

Types of Cookies Used by 77r7

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to block, delete, or receive notifications before cookies are placed. Please be aware that disabling strictly necessary cookies will prevent you from logging into your 77r7 account and using core platform features. Instructions for managing cookies in popular browsers can be found in your browser's help documentation.

77r7 does not use third-party advertising cookies or cross-site tracking pixels for retargeting purposes.

77r7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention schedule applies to the principal categories of player data:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identifiable individual. Data that forms part of an active legal dispute or regulatory investigation may be retained beyond the standard period until the matter is fully resolved.

77r7 takes the security of your personal data seriously and employs a comprehensive set of technical and organisational safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. Key security measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 77r7 platform is encrypted in transit using industry-standard TLS protocol, preventing interception by unauthorised parties.
• Encryption at Rest: Sensitive data stored on 77r7 servers — including KYC documents, identity records, and financial transaction logs — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is strictly limited to authorised 77r7 personnel who have a genuine operational need to access that data. All staff with data access are subject to confidentiality obligations.
• Two-Factor Authentication (2FA): 77r7's internal systems require multi-factor authentication for all staff accounts with access to player data, adding an additional layer of protection against credential compromise.
• Regular Security Audits: The 77r7 platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
• Intrusion Detection: Automated intrusion detection systems monitor platform infrastructure around the clock (24/7, Bangladesh Standard Time UTC+6) for signs of unauthorised access or data exfiltration attempts.

While 77r7 implements robust security measures, no online platform can guarantee absolute security against all threats. You also play an important role in keeping your account secure by using a strong, unique password for your 77r7 account and never sharing your login credentials with others. If you suspect that your account has been compromised, contact [email protected] immediately.

As a 77r7 player, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact our data team at [email protected], marking your subject line as "Privacy Rights Request". We aim to respond to all valid requests within 30 calendar days.

Right of Access

You have the right to request a copy of the personal data that 77r7 holds about you, along with information about how it is being used. We will provide this information in a clear, structured format upon verification of your identity.

Right to Rectification

If any personal data we hold about you is inaccurate, incomplete, or out of date, you have the right to request that we correct it. This includes updating your registered name, email address, or payment method details.

Right to Erasure

You may request that 77r7 delete your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, or where you withdraw your consent and no overriding legal basis applies. Please note that certain data (such as transaction records and KYC documents) must be retained for legal and regulatory compliance reasons even following an account closure request; in such cases, erasure may be partial rather than complete.

Right to Restrict Processing

You may request that we temporarily restrict the processing of your data in circumstances such as when you have contested the accuracy of the data, or while a complaint or legal claim relating to our processing is being investigated.

Right to Object

You have the right to object to our processing of your personal data where that processing is based on legitimate interests — for example, the use of your gaming activity data for targeted bonus offers. We will consider your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

Right to Withdraw Consent

Where 77r7 relies on your consent as the legal basis for processing (e.g., marketing emails), you have the right to withdraw that consent at any time without penalty. Withdrawal does not affect processing already carried out under that consent.

The 77r7 platform is strictly intended for adults aged 18 and above. We do not knowingly collect, process, or retain personal data from any individual under the age of 18. Age verification is a core component of our registration and KYC process, and we reserve the right to request documentary proof of age from any player at any time.

If 77r7 becomes aware that personal data has been collected from a player who was under 18 years of age at the time of registration, the following steps will be taken immediately:

• The player's account will be permanently closed;
• All personal data associated with the account will be deleted or anonymised, except where retention is required for fraud reporting or legal compliance purposes;
• Any deposits or winnings held in the account will be handled in accordance with applicable law and our responsible gaming obligations;
• The incident will be reported internally and, where legally required, to the appropriate authorities.

Parents and guardians who believe that a minor may have created a 77r7 account are strongly encouraged to contact [email protected] immediately. We treat all such reports as high priority and will act promptly to investigate and resolve the matter.

77r7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will take reasonable steps to notify you, including by:

• Posting the updated Policy at https://77r7.net/privacy-policy with a revised "Last Updated" date;
• Displaying a prominent notice on the 77r7 platform homepage for a reasonable period following the update;
• Sending a notification to your registered email address where the changes are material and directly affect your rights or the way we use your data.

Your continued use of the 77r7 platform after the effective date of any Policy update constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must stop using the platform and contact [email protected] to request account closure.

We recommend that all 77r7 players review this Privacy Policy periodically to stay informed about how we protect and process personal data. The current version of this Policy was last updated in January 2026 and supersedes all previous versions.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77r7 handles your personal data, please contact us using the details below. Our support team is available 24 hours a day, 7 days a week, Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]

When contacting us about a privacy matter, please include:

• Your full name as registered on your 77r7 account;
• Your registered email address;
• A clear description of your query, concern, or data rights request;
• The subject line "Privacy Rights Request" or "Privacy Query" to ensure your message is routed to the appropriate team member.

We aim to acknowledge all privacy-related communications within 48 hours and to provide a full response within 30 calendar days. For complex requests involving large volumes of data or requiring legal review, we may extend this period by up to an additional 30 days, in which case we will inform you of the delay and the reason for it.